
The pump is asking me to rewind
This is normal after any of the following:
1
ಘ
Any E-alarms,
2
ಘ
The Clear Settings function,
3
ಘ
Or, a NO DELIVERY Alarm (during the Prime sequence).
My bolus stopped
The Bolus Stopped error can occur if the battery cap is loose or the pump was bumped or dropped during a
bolus. It can also happen if the pump receives a static shock. As a safety measure, the pump stops the bolus
when this happens.
1
ಘ
If you dropped your pump, visually inspect it to make sure that it is not damaged in any way.
2
ಘ
Review your bolus history and reprogram the remaining bolus, if needed.
My pump buttons are not acting right during a bolus
If the , or buttons are pressed and held down while a bolus is being delivered, the screen will
freeze on that amount. Once the button is released, the units will ramp up to the amount delivered so far.
Pressing and holding down the button will not stop the delivery of a bolus.
My pump will not display my blood glucose reading from my meter
1
ಘ
Make sure you are using the correct meter (a blood glucose meter supported by MWT1 technology). Your
pump will communicate with this meter only.
2
ಘ
Make sure your meter's RF (radio frequency) feature is on and working correctly.
3
ಘ
Make sure the meter option in your pump is set to On and you have set the meter ID number correctly
on the pump.
4
ಘ
Make sure your pump does not have a low battery alert condition.
5
ಘ
Make sure the meter is within 1.2 meters (4 feet) of the pump without anything in between such as
another person, a wall, etc.
6
ಘ
Make sure there is no RF (radio frequency) interference from other electronic devices that could prevent
communication. These devices can include some cell phones, cordless phones, televisions, computers,
radios, other Paradigm pumps, meters and pump remote controls. To restore communication, simply
move away from these other types of devices, or turn them off.
Troubleshooting and alarms
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