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Alerts
Your pump has a sophisticated network of safety checks and systems. If it detects an unusual condition that
requires your immediate attention, it beeps or vibrates periodically to alert you. The pump goes into Special
mode (an open circle displays), and the backlight illuminates.
It is important that you understand how your pump behaves when you do not clear an alarm or an alert:
Alarm — If you do not clear an alarm, the pump does not display any subsequent alarms or alerts until
the first alarm is cleared. After you clear the first alarm, the pump displays any subsequent alarms,
followed by any alerts in order of their importance.
Alert — If you do not clear an alert, the pump does not display any subsequent alerts until the first alert
is cleared. However, the pump displays an alarm even if you do not clear the alert. After you clear the
first alert or alarm, the pump displays any subsequent alarms or alerts in order of their importance.
Check your pump and test your blood sugar. Follow the guidelines prescribed by your healthcare professional
to manage your diabetes as needed.
Example:
John's pump displays a BUTTON ERROR alarm, but he does not clear it. During the time that his pump
displays the BUTTON ERROR alarm, his pump receives a LOW RESERVOIR alert. A few minutes later, his
pump receives a NO DELIVERY alarm. John's pump does not display the LOW RESERVOIR alert or the NO
DELIVERY alarm until he clears the first alarm. After John clears the BUTTON ERROR alarm, his pump
displays the NO DELIVERY alarm. After he clears the NO DELIVERY alarm, his pump displays the LOW
RESERVOIR alert.
Question: Why are alerts important?
Answer: Your pump monitors activities and will alert you if a Special mode is active. Some alerts are a normal
part of pump therapy, such as an active temporary basal. There are alerts that indicate a condition that is
outside normal pump activity. For example, your pump notifies you with an alert when you need to replace
the reservoir (LOW RESERVOIR) or replace your pump battery (LOW BATTERY).
What to do
When your pump beeps or vibrates notifying you that an alert condition exists:
1
Read and follow the instructions on the screen. Press ESC, ACT to silence an alert.
2
Check the STATUS screen to determine what caused the alert.
Troubleshooting and alarms
162
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